Types of Calls

Written by lifang May 04, 2008 16:37

You will want to choose the type of call that is right for your particular application.

Automated:  The host calls our 800 836-3920 Reservations Line or visits our ON-LINE Reservations Page and reserves each call ahead of time. We give the host a Permanent Dial-in Number and a Participant Access Code which is only valid for the requested date and time. Standing reservations can be made for recurring calls (weekly, monthly, etc.). Upon dialing in, participants are prompted by the automated bridge to enter their Pass Code and participants are automatically connected. As with all CONTACT conference calls, there is always an operator available by pressing *0 (star-zero) any time during the call.

Reservationless:  The fastest growing application of conference call technology today. The host calls our              800 836-3920 Reservations Line or visits our ON-LINE Registration Page and is given a permanent Dial-in Number as well as a Participant Pass Code. This special combination of Dial-in Number and Pass Code is available AT ALL TIMES. It is YOUR set of numbers. You never need to call us again. Anytime you want to have a conference, you only need to let the participants know the date and time. Participants will be automatically prompted to enter the Pass Code when they dial in. The Pass Code gives the bridge the direction to put each participant into the correct conference call. As with all CONTACT conference calls, there is always an operator available by pressing *0 (star-zero) anytime during the call.

Operator Assisted:  At times the personal touch of a live operator is required for special calls. They can check in each participant, taking down participant names and company names or can check callers off a participant list for security purposes. Operators can moderate question-and-answer sessions for large presentations; they can introduce individual speakers or moderate a panel discussion with world-wide participants.